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‘Why Won’t my Roku Work’ – A Common Concern by Spectrum Customers

Why Won’t my Roku Work?

We live in times when life without technology is almost unimaginable. We rely on it for so countless reasons. The modern households have all the technology essentials in their households and they totally rely on them. With the advent of the Internet, our entertainment and connectivity preferences are completely revolutionized. Online streaming has become an essential part of our entertainment routine. It has facilitated people to be able to watch their preferred content on their gadgets. Roku is one of the famous streaming-facility providers. If you are a Roku user and often have to make searches like ‘why won’t my Roku work’, you need to read this blog post.

The switching over to a 100% digital cable TV continues to be in trend and people are unsubscribing the conventional modes of TV. But customers of certain providers, such as Spectrum, are experiencing problems with these digital devices. Devices like Roku, smart TVs, and Xbox are not working, or are not compatible with the Spectrum App. For those who are not familiar with the concept, know that Spectrum App is essentially required to watch TV channels. The problem is particularly experienced by the Spectrum TV customers who have subscriptions to other Internet providers (other than Spectrum), for instance, Verizon.

Let’s first figure out what exactly Roku is.

What is Roku?

Roku is the pioneer company that provides the facility for online TV streaming. It offers streaming players as well as Roku TV sets. The streaming players connect with the simple TVs that you already have, and the Roku TV sets have the built-in streaming software. All you need is an Internet connection and a valid Roku account and you are good to enjoy a smooth TV-streaming experience. Roku is definitely your perfect choice when it comes to cost-effective and convenient TV-streaming facility. With a recurrent shift from conventional digital cable TV to modern streaming devices, Roku is one of the top choices of the contemporary users.

Know the Service Better

Since you are a modern resident of this digital age, you can’t just have subscriptions to all the different services without knowing what they really are and how they function. Roku services come with different remotes. Knowing the type of remote that you have will help you figure out the functionality issues. Either, you have a standard IR remote or an enhanced remote (that you can point anywhere). Reviewing the guidelines about how to use these different remotes is a good practice. If you know the type of remote that you are using, it will be easier to follow the troubleshooting steps in order to have a smooth streaming experience. Since we are talking about the reasons why Roku stops working, know that Standard IR remote needs to be pointed directly towards the front of the streaming player or your Roku TV.

Subscription Problems

Since we are talking about Spectrum customers here, know that Spectrum TV customers essentially need to have a subscription to the Spectrum internet to be able to watch channels through their Roku, Smart TVs, or any other digital equipment that they are using. Therefore, this implies that you cannot have a subscription to any other Internet provider other than Spectrum for your Roku to let you watch the TV channels.

Here is another solution for those who have subscriptions from other Internet providers, and are dreading the early termination fees for calling off the contract. You can have a rental receiver from Spectrum. The good news is that Spectrum customers are authorized to get a free of cost digital receiver for a period of one year. And beyond that period too, the monthly cost is pretty economical.

Is Your Roku TV not working? Let’s know How to fix it

We have already mentioned the important details of the types of remotes that are used. One of the most common reasons that your Roku TV stops working is the missed key presses. When your device sits in a position, where the signals from your remote are blocked (completely or partially), it stops working. Since the commanding signals are not reaching it, your device has stopped working. Resolve these problems in the following ways:

Remote Issues

  • Make sure that you can easily see your device from where you are seated. Ensure having no concrete and obvious obstruction between your remote and your Roku device.
  • Hold your remote high in the air and point it directly towards your Roku device. If your remote starts working, move the hindering obstacles. Alternatively, move the Roku device to a higher spot where the remote signals can easily reach it.

If the issue is about the remote signals, it should be resolved with these two hacks.

Battery Issues

The second most prevalent problem is the issue of dead or low batteries.

Reinsert or Replace the Batteries

If the remote still doesn’t respond or miss the keys, remove the batteries and reinsert or replace them.

Consider Trying a New Remote

If you think your remote is broken or has a malfunction that is not fixed with changing batteries, just buy another from the accessories store of Roku.

Internet Speed

Check if your Spectrum Internet service is providing stable speeds. If you are not receiving stable speeds and there are fluctuations and lag, your device will stop working. Consider subscribing to a quality Internet package for the smooth functioning of your Roku device. Get in touch with Spectrum customer service, and upgrade your package for a smooth Roku experience.

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