How to Train Your Employees to Avoid Phishing Emails?
The Internet is a great resource for managing various business operations. But it is not without its flaws. It is filled with hackers and cyber-criminals who are constantly trying to steal private data. To protect your employees from such attacks, you can use amazing services like the Spectrum security suite. However, having good protection is not enough to avoid the loss of private data. You also need to educate your employees about online scams and phishing emails. Read on to know about these terms in detail.
What are Phishing Emails?
Phishing is the most commonly used tactic to steal private data. It involves a hacker/cybercriminal sending emails to employees or customers. These emails usually include urgent requests for sharing personal data. The cybercriminal poses as a well-known third-party or an acquaintance of yours.
Such emails can also have links or attachments. If you click them, they redirect you to a spam website. And in the process, the hacker can take control of your device. If you don’t have a great antivirus install don your device, the hacker can easily access your private files/data. Therefore, you have to be extra careful while dealing with emails.
How to Protect Your Employees from Phishing Emails?
Although it is not possible to completely avoid phishing emails, you can take several measures to protect your employees from them. These measures can prevent employees from sharing sensitive data. So, here are a few things you can educate your employees about:
Avoid Sharing Personal Data
This is the first and foremost step to protect your privacy online. Whenever your employee receives an email asking to share private information, ask your employees to ignore it. The employee should contact the original company or acquaintance to ask if such an email had been sent by them.
The emails that ask you to share your passwords and account information extra are mostly scams. Your employees should avoid them at all costs.
Links are the most common strategy that hackers utilize to gain access to private information. Whenever your employee receives an email asking him to follow the link, ask your employee to never do so. These links can be full of viruses.
Once they get installed on your device, you’ll lose access to your private data. So, advise your employees to share such emails with your security cell at once.
Don’t Open Attachments
If you’ve encouraged your employees to work from home amid the Coronavirus crisis, you should also educate them about emails with attachments. If your employees receive such emails from an unverified source, ask them to never open it.
Just like the links, the attachments are filled with viruses as well. So, ask your employees to share these emails with the security team.
Make Sure the Software is Up-to-Date
Great antivirus software can protect your employees’ private data effectively. Since the hackers and their means are quite sophisticated, you also need sophisticated protection to guard your employees.
So, purchase reliable antivirus software for your employees. Also, ask them to update it regularly. This is because if they don’t update it, the hackers can easily attack your device.
Always Check the Details
If your employee received an email from an acquaintance or a reputable company, ask them to carefully check the logo. In the case where there’s no such logo, it is still important to check the signatures. If they don’t find them identical to the ones in the previous emails, ask them to report such emails.
Contact the original party that has sent the email. If they don’t know about any such email, then this email is definitely a scam.
Know Your Colleague/Acquaintance’s Writing Style
It might seem too much. But taking care of it can save you from a lot of troubles. If the writing style in a particular email doesn’t match the normal writing style, your employees should get alert.
This is because many times hackers can copy the signature and logo as well. In such cases, the writing style is the only thing that can save your employees from attacks.
Focus on the Email Address
Another important thing to note is the email address. If the email address doesn’t seem accurate, then there’s something fishy going on. Check the numbers, special characters, and letters in the email before responding. Doing so will allow your employees to stay safe from scams and hackers.
Check for Errors
Sometimes, the best way to detect phishing emails is to detect errors. If the email has frequent grammar mistakes or warning notifications, then it is not from a reliable source. You should also warn your emails against emails that claim to offer them rewards. Such emails are one of the most successful means to steal private data.
Steps to Take If Your Employee Falls for a Phishing Email
Your employees can still fall prey to such emails even if they have been educated in this respect. If such a scenario arises, you can take a few measures to protect your employee’s privacy. Here are a few of them:
Come up With Better Passwords
Even if your employee has clicked on the link, chances are that the hacker has gained access to the employee’s private information. The safest measure that you can take is to change your employee’s passwords immediately. Doing so will prevent hackers from stealing valuable data.
Secure Your Accounts
If your employees have shared their private information, they need to check all their accounts. For instance, if they have shared their Internet service account details, ask them to check their average data usage now and then.
This’ll allow them to know whether someone else is using their account or not. If this is the case, they can freeze their accounts. This’ll prevent hackers from misusing your employees’ private information/money.
Keep Revisiting Your Accounts
Finally, your employees should make it a habit of revisiting your accounts now and then. This’ll allow them to know about any kind of suspicious activity at once. They can then inform the relevant authorities to prevent any further misuse.