Is Spectrum.com and Spectrum.net the same?
Charter Spectrum is one of the most popular choices in the United States of America when it comes to high-speed internet, high-definition cable, and feature-rich home phone services. The provider has made a name for itself offering reliable services at a great price, without a long-term contract requirement. This has earned it a leading position in the industry, with services spanning over 44 states. While the provider has over 1 million active subscribers, people still often get confused between Spectrum.net vs Spectrum.com. The similarities between the two can often leave people unsure as to which one they should use. This blog will try to clear up this confusion for you.
Comparing Spectrum.net vs Spectrum.com
You probably already know Spectrum is one of the largest internet, cable, and home phone providers in the United States. But you may not be as aware of their different approaches toward potential and existing customers. If you’re a new customer looking for Charter Cable, the way you go about it is very different than if you were an existing customer. The major difference between Spectrum.net vs Spectrum.com is their intended user objective. Let’s examine these in more detail below.
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A Look at Spectrum.Com
This website from the leading provider is publically available and accessible from anywhere in the United States. A look at the website will tell you that it has a very specific purpose. It exists to offer detailed information about packages, prices, and promotions to potential new customers. If you have never been the provider’s subscriber, and want to get information on Spectrum Ultra, for example, this is the site you need to visit. The website serves as an online store where digital users can find all the information they need on Spectrum TV, internet, and home phone persons.
The website also advertises all ongoing promotions and bundle deals for new customers. The intuitive and easy-to-navigate design makes it very easy for users to find what they are looking for. Customers who are specifically looking for what is available in their area can do so using their ZIP code. This will open up a list of available services, plans, and prices near your location.
Spectrum.com is also the place where you can sign up for assisted-income services. If your household is enrolled in an income assistance program like the National School Lunch Program, you may be eligible for the Spectrum Internet Assist program, or any similar ones that might emerge. The website serves as the focal point for you to sign up for any Spectrum service subscription for the first time, and also contains the Spectrum toll-free number in case you have further queries or requests.
Unlike the .com version, Spectrum.net is built primarily for existing subscribers to the provider’s many services. Unlike the .com site, Spectrum.net has limited access, meaning the general public cannot access it. Only the provider’s employees and subscribers can do so. In fact, you may also need to be connected to your Spectrum internet to be able to connect to the website.
The website acts as a one-stop self-service stop for existing Spectrum service subscribers. It allows users to access their Spectrum Customer Account where they can check billing details, and even pay bills. The site also allows you to set up automated or paperless billing depending on your preference. You can also use it to check your equipment status in case you are encountering any problems with your service. You can even connect with customer support to answer any billing or service-related queries you might have. In case you want to return old or malfunctioning equipment, this website is where you can request the provider to send you the shipping box for return.
When it comes to choosing between Spectrum.net vs Spectrum.com, what matters is your subscriber status and what you are looking for. New subscribers who have never subscribed to the provider’s services should use the .net version to access information on services and prices, as well as to subscriber to a plan. The .com version is primarily for existing customers to access their customer accounts, pay their bills, and connect with customer support representatives.