Reasons: Why You Should Choose Spectrum?
Choosing the right ISP for your increased online needs for entertainment, work from home, online classes, and running smart appliances requires making a well-informed and wise decision. Cable internet is becoming a reliable solution for most of the users.
The market is saturated with ISPs with all their lofty claims and well-orchestrated marketing strategies to lure you in. Among them, Charter Spectrum stands out and upholds its reputation for being one of the most reliable and trusted ISP for decades.
The second-largest provider of cable with a substantial coverage to over 42 states, Spectrum has not only managed to win a massive number of new customers, but it has also retained its existing clientele. Let’s know why!
No Frustrating Contracts
One of the most common features of every ISP in the country is that many try to shackle its customers in term-agreements and contracts. They usually make users sign a contract because they want to retain them when they hike the prices. Spectrum doesn’t believe in constricting the freedom of its customers. There are no frustrating contracts to chain you. You can subscribe and unsubscribe whenever you please. But guess what? The percentage of unsubscribing customers is fairly low. This implies that Spectrum is delivering quality services.
Take this instance. You sign a 2-year contract with an ISP. But in a couple of months, you find out that you have to move. In this situation, you will have to break the agreement and in turn, suffer from an early termination fee. With Spectrum, however, you don’t have to worry about any such agreement s and ETF.
Spectrum is a month-to-month service and you get to cancel it and re-subscribe at any time! So that is one less thing – and a huge one no doubt – to worry about!
No Data Caps
This is one of the major pluses with Spectrum! Most of the ISPs impose data volume restrictions on their users. While data caps favor the ISPs to control network congestion and to avoid choking, it is not good for users. It results in throttling and data drops down to a bare minimum by the end of the month.
Considering that data caps and its related concerns are highly unpopular among internet users, Spectrum has removed them from all its plans entirely. You can indulge in unlimited browsing, incessant gaming, binge streaming, and endless shopping. As much as you please!
Moreover, you get to have the protection of Spectrum’s FREE Security Suite! Now, this is increasingly becoming a top priority in these risky times.
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If you compare the internet providers in the markets, you will realize that Spectrum is offering blazing speeds with affordable billing schedules. DSL providers do offer low prices but they also provide low speeds. On the other hand, fiber-optic internet providers offer great speeds but at overwhelming prices.
Spectrum treads the moderate ground. It has leveraged its existing coaxial cable infrastructure and enhanced it with fiber-optic technology modifications. Therefore, it has managed to offer speeds up to as much as 940 Mbps. Even the entry-level speeds are 100 Mbps, which are still 20x faster than the speeds offered by DSL.
This makes Spectrum an ideal option for those who want to great speeds with affordable billing.
Stuck with the wrong ISP and dreading the early termination fee for unsubscribing? Switching providers isn’t easy. Especially when you have signed a contract. Spectrum is here to save you!
Spectrum vows to facilitate its clientele in every possible way. Therefore, it offers a solution to this problem too. With the contract buyout facility, it frees you from any commitments with your previous provider. On your behalf, it pays off your early termination fee up to a $500 value.
All you need to do is to subscribe to a qualifying plan by Spectrum. In addition, fill up the contract buyout form available online and get a copy of the last bill you received from your previous ISP. Once you do all this, sit back and relax while Spectrum does the rest for you!
The Advantage of the Best Triple Play Bundles
It is a no-brainer as we all know that plans in the clubbed format are more budget-savvy than their standalone counterparts. Spectrum is known for its well-thought and comprehensively designed bundled plans. You get to have all three services of internet, cable TV, and phone in a single and more affordable bill.
Moreover, you get to enjoy free installation services. Also, you will definitely save yourself the hassle of interacting with three different providers for these essential amenities separately.
Have you looked up Spectrum back to school deals and promotions? One of the best things about Spectrum is that it is considerate about the needs of the different consumer categories. From students specials and old-age users to low-income households, the provider has managed to cater to the online needs of all these groups.
Its Internet Assist plan delivers high-speed broadband to people who are a legit part of Community Eligibility Provision, National School Lunch Program, and Supplemental Security Income. They receive it at an incredibly low rate.
Customer Support during the COVID-19 Pandemic
We are well aware of the fact that customer support services are a weak department when it comes to the ISP industry at large. However, Spectrum has shown remarkable improvement in this regard too. The American Customer Satisfaction Index has given a score of 63/100 in customer service to Spectrum in 2020.
To facilitate and assist its customers, Spectrum has redefined and refined its support platform. IT now includes more self-help options. You can manage and pay your bills online without having to necessarily visit a bank or a customer service store.
At stores, employees are provided with the PPE gear and thorough sanitization according to the CDC protocols is in place. The telephone lines for customer support are open 24/7. You can take advantage of the live chat feature too.
Enough reasons to choose Spectrum as your internet service provider?